Change your email address

Sometimes you'll need to change your primary email address or change the email address that’s associated with one of the Twist teams you’re a part of.

Change your primary email address

  1. Click your profile picture in the top-right corner of Twist.
  2. Click Your settings.
  3. Open the Emails tab.
  4. Click Add Email Address at the bottom of the screen.
  5. Type in the new email address and click Add.
  6. Select your new email address in the Primary Email Address dropdown menu.
  1. Tap the menu icon in the top-left corner of Twist.
  2. Tap Emails.
  3. Tap Add email address.
  4. Type out your new email address and tap Add.
  5. Below Primary Email Address, tap the email address that’s currently selected in order to change it to a new email address.
  1. Tap More in the bottom-right corner of Twist.
  2. Tap Emails.
  3. Tap Add email address at the bottom of the screen.
  4. Type out your new email address and tap Add.
  5. Tap the back arrow in the top-left corner.
  6. Below Primary Email Address, tap the email address that’s currently selected to change it to the new email address.

Change your email address for a new team

  1. Click your profile picture in the top-right corner.
  2. Click Your settings.
  3. Open the Emails tab.
  4. Click Add Email Address at the bottom of the screen.
  5. Type in the new email address and click Add.
  6. Open the Profile tab.
  7. Pick the team which you’d like to change the associated email address for in the Select a team dropdown menu.
  8. Select your new email address in the Email dropdown menu.
  1. Tap the menu icon in the top-left corner of Twist.
  2. Tap Emails.
  3. Tap Add email address at the bottom of the screen.
  4. Type out your new email address and tap Add.
  5. Tap the back arrow in the top-left corner.
  6. Tap the team for which you’d like to change the associated email address.
  7. Tap the menu icon in the top-left corner of the app.
  8. Tap Profile.
  9. Tap on your current email address under Email.
  10. Select the new email address.
  1. Tap More in the bottom-right corner of Twist.
  2. Tap Emails.
  3. Tap Add email address at the bottom of the screen.
  4. Type out your new email address and tap Add.
  5. Tap the back arrow in the top-left corner.
  6. Tap the team for which you’d like to change the associated email address.
  7. Tap Profile.
  8. Tap on your current email address under Email.
  9. Select the new email address.

FAQ

Q: Why can’t I delete my primary email address?

A: The primary email address can’t be deleted because it’s required to log into your Twist account. Please select a different primary email address first, in order to be able to delete the previously selected primary address.

Q: Can I set a different email address to receive billing notifications?

A: Sure thing! All you have to do is change the email address associated with the team for which you’re receiving billing notifications.

Only team admins can receive billing notifications.