Roles and Permissions

Every team member in Twist has a role which defines what they can and can’t do within the app. Read about the different roles and settings below.

Team Admin

A Team Admin manages the entire team, as well as looks after the Twist billing and account information.

They can:

  • Invite and remove members
  • Change members’ roles
  • Change team settings
  • Update billing information
  • Delete channels
  • Delete groups
  • Delete the team
  • Do anything a Member can, such as creating channels, starting threads and posting comments


A Member has full access to use Twist. The majority of your team will have the Member role.

They can:

  • Invite other members to join the Twist workspace
  • Browse and join all public channels
  • Start threads, post comments, create channels and create groups
  • Send messages to teammates
  • Update their individual settings


A guest is a limited member of your team.

They have similar access to a Member, but only within the specific channels to which they have been invited by a Member or Team Admin.

This role is ideal for people like external contractors or clients you need to communicate with. Read more about single-channel and multi-channel guests.