At times you’ll need to get a teammate’s attention in Twist. Whether you need them to answer a question, provide feedback or just respond sooner rather than later, sometimes you need to cut through the noise.
The easiest way to do that is by mentioning them. You can mention a teammate by typing @namehere in your comment or message.
How do I mention someone?
- When writing a message or comment, simply type @ or click the @ icon in the Twist composer and then begin typing out the name of the person you want to mention.
- As you are typing out the name, you’ll see a list of names that match.
- Click or tap the name you want, or keep typing until there’s only one option and hit enter to select it.
When you mention someone in a thread or comment, they’re automatically added to the Notify field, which saves the time of manually having to select them before you post.
To see the profile for a mentioned person, simply click or tap on the mention:
What happens when I’m mentioned?
When you’re mentioned, you receive a notification in your Inbox. You can easily spot the threads where you’ve been mentioned: they have a blue @ sign to their left.
When you view a thread where you’re mentioned, your name will be highlighted in blue so you can quickly check the mention and follow up.
Q: Can I mention anybody in a thread?
A: You can only mention someone in a thread if they’re in the same channel.
Q: Can I mention a group?
A: You can’t mention groups at this point, only individuals.
Q: Can I mention someone when editing a message or comment?
A: Yes, you can mention someone when editing a message or comment, however they must have been notified in the original post of the message or comment. They will receive a notification in their Inbox and the corresponding @ symbol to show that they’ve been mentioned.
Q: If I select someone to mention and then delete the mention before I hit send, will they be notified?
A: No. They will only be notified when you hit send on your comment or message.
Q: Can I mention myself?
A: Yes, if you really want to.
Q: Can I mention multiple people at once?
A: Yes, you can mention as many people as you see fit.