VAT exemption is only possible for payments made in EUR, DKK, SEK, NOK or GBP.
If you have a VAT ID, you can automatically get a VAT exemption for your payments and invoices. All you have to do is add your VAT ID and the associated address to your account before your next charge. Here’s how:
- Log in to Twist.
- Visit the Twist billing page.
- Click the Billing address tab.
- Enter your company details and VAT ID.
If you did not provide a VAT ID prior to being charged and require a VAT-exempt invoice and refund, please contact our Customer Experience team with a copy of your invoice. Don’t forget to add your VAT ID before your next payment is due!