VAT-Exempt Invoices and Payments

VAT exemption is only possible for payments made in EUR, DKK, SEK, NOK or GBP.

If you have a VAT ID, you can automatically get a VAT exemption for your payments and invoices. All you have to do is add your VAT ID and the associated address to your account before your next charge. Here’s how:

  1. Log in to Twist.
  2. Visit the Twist billing page.
  3. Click the Billing address tab.
  4. Enter your company details and VAT ID.
If you did not provide a VAT ID prior to being charged and require a VAT-exempt invoice and refund, please contact our Customer Experience team with a copy of your invoice. Don’t forget to add your VAT ID before your next payment is due!