We love Twist and are actively exploring new ways to improve team communication. Our team continues to maintain the platform, keeping Twist functional, reliable, and secure for all customers.
We're in the early stages of exploring new ideas, and your perspective matters. If you'd like to be part of the journey, please complete this survey to share your feedback, and if you’re selected as an alpha tester with your team, we will reach out to you!
We also understand that it's awesome to fix issues yourself 🕵️♂️ If you run into anything, you'll find a few helpful resources further down this page.
Check the troubleshooting guides
Have you tried solving the issue yourself using one of our troubleshooting guides?
- I'm having trouble with my connection
- I'm having trouble with my app
- I'm having problems with Twist for iOS
- I'm having problems with Twist for Windows
- I'm having a problem with teammate invite links
- Clear your browser cookies
Third-party integrations: Contact the support team
If you’re experiencing issues with a third-party integration, check if we have an article for that integration in the integrations section of our help center.
Not all integrations are built by Doist (the company behind Twist), which means that we may not be able to solve the issue for you.
In this case, contact the support team behind the integration.
You'll find their contact information in the FAQ section of the the integration's help center article.
Still need help? Get in touch
If you're still having trouble with Twist, use the contact form to get in touch and share the following information:
- What platforms you’re experiencing the issue on (i.e. macOS, Android, a browser, etc). If you’re using Twist in a browser, please mention which one.
- Troubleshooting steps you’ve already tried.
- In many cases, screenshots or a screen recording of the issue will help our team understand the problem better. If you feel that's the case, please attach it to your report.